FlowUp · Artificial Intelligence Agency
We build custom AI solutions for SMBs: chatbots, autonomous agents, process automation, RAG systems, and CRM/ERP integrations. From strategy to deployment, with measurable ROI and your data always under your control.
We're the best-known contractors in Italy
Until now we've worked behind the scenes, building software, websites, and AI tools for other digital agencies who resold them to their end clients. Now we've decided to work directly with business owners to give them help that's direct, effective, secure, and priced to beat anyone. Have an idea for an AI tool and want to know if it can be built, how long it would take, at what cost, and how? Fill out the form — it's free. Run a business and curious how AI could improve your processes? Fill out the form — it's free.
- Free Analysis: Audit of your process and technical roadmap in 7 days. Zero commitment.
- GDPR & Security: Data under control, encryption, audit trail, regulatory compliance.
- Measurable ROI: Real-time KPI dashboard: costs, performance, operational savings.
AI Agency · About Us
FlowUp · Artificial Intelligence Agency
We build custom AI solutions for SMBs: chatbots, autonomous agents, process automation, RAG systems, and CRM/ERP integrations. From strategy to deployment, with measurable ROI and your data always under your control.
Curious about what AI can actually do for you?
Talk now with Vendra, our proprietary AI assistant. It's a system that combines chat, voicebot, and intelligent phone support to answer your questions instantly, clear up your doubts, and help you figure out which solution makes the most sense for your business.
Click below, turn on your microphone, and ask away
Google reviews from our clients
Esperienza molto positiva, operatori qualificati e personale efficiente. Consiglio!
Esperienza estremamente positiva. Ho trovato un team giovane, dinamico e molto preparato, capace di comprendere rapidamente le esigenze della mia azienda. Le strategie proposte si sono rivelate efficaci e ben strutturate, con un notevole miglioramento della nostra presenza online. Professionalità, puntualità e attenzione al cliente fanno davvero la differenza. Consigliatissimi!
Agenzia professionale, competente e sempre disponibile. Ottimi risultati e comunicazione impeccabile. Consigliatissima!
Con loro siamo passati da zero richieste online a un flusso costante di contatti qualificati. Per la nostra attività è stato un cambio enorme.
Se sei in Toscana e cerchi un'agenzia che ti porta veramente i risultati promessi devi veramente chiamare Nicola. Top agenzia!!!
Collaborazione davvero positiva. Professionalità, disponibilità e qualità del servizio
Dopo aver provato tante 3 agenzie diverse finalmente ho trovato qualcuno che si lega al risultato del cliente e che fa di tutto per raggiungerlo!!
Ottima agenzia, la consiglio vivamente!
FlowUpTec ci ha aiutato a ottenere decine di clienti in target e con alta capacità di spesa già nei primi mesi di collaborazione. Il sistema è stato concreto, ben strutturato e orientato ai risultati. Un ringraziamento particolare a Nicola per la disponibilità, la professionalità e il supporto costante. Consigliatissimi.
Ottima agenzia consigliati
Nicola trova sempre soluzioni brillanti ai problemi online, da quando collaboro con lui ho un bel flusso di chiamate e contatti.
nicola bravissimo mi hanno fatto aumentare il fatturato grandissimi
Ottima esperienza consiglio ❤️💎
I migliori per acquisizione clienti online, consigliati
Ero scettico: il mio vecchio sito non portava nulla. Dopo l’audit gratuito mi hanno mostrato cosa non funzionava e una demo del nuovo. In 30 giorni abbiamo chiuso 3 incarichi (cause di valore medio più alto rispetto al passato). Non tutto è arrivato subito, ma quando abbiamo sistemato le testimonianze e l’agenda online, i contatti sono diventati costanti.
FlowUp si è dimostrata una realtà seria e professionale. Ho apprezzato la loro rapidità nelle risposte, la disponibilità del team e l’attenzione con cui sono state gestite le mie richieste. Servizio efficiente, organizzato e sempre orientato a trovare la soluzione migliore. Esperienza molto positiva, la consiglio senza esitazione.
Molto cordiali e competenti
We're the best-known contractors in Italy
Until now we've worked behind the scenes, building software, websites, and AI tools for other digital agencies who resold them to their end clients. Now we've decided to work directly with business owners to give them help that's direct, effective, secure, and priced to beat anyone. Have an idea for an AI tool and want to know if it can be built, how long it would take, at what cost, and how? Fill out the form — it's free. Run a business and curious how AI could improve your processes? Fill out the form — it's free.
Why choose an AI agency for your company
Artificial intelligence is no longer science fiction: it's a practical tool for cutting operating costs, improving customer service, and scaling repetitive processes. But implementing it takes technical expertise, knowledge of the algorithms, hands-on experience with real data, and integration with your existing systems.
If you're looking for an artificial intelligence agency focused on real-world implementation and full data control, we take a pragmatic approach: we analyze the use case, assess technical feasibility, build a working prototype, and ship to production with continuous monitoring.
Our technical approach:
- Process audit: We identify where AI can generate measurable value.
- Roadmap in 7 days: Scope, milestones, integrations, and risks mapped before we start.
- Iterative build: Fast prototypes, continuous feedback, gradual releases.
- Deploy and support: Monitoring, model optimization, ongoing maintenance.
Use cases: where AI makes the difference
Automated Customer Care
AI chatbots and voicebots that answer frequently asked questions, handle first-level complaints, and escalate complex cases to human agents. CRM integration to track every conversation.
- • Immediate answers to recurring questions
- • 24/7 availability
- • Zendesk, Intercom, Salesforce integration
Intelligent Lead Qualification
AI agents that analyze conversations, qualify leads based on intent and budget, and automate personalized follow-ups. Predictive scoring to prioritize your sales pipeline.
- • Priority to the leads most ready to buy
- • Automatic real-time scoring
- • HubSpot, Pipedrive integration
Document Analysis (RAG)
Retrieval-Augmented Generation to query your company knowledge base: contracts, manuals, policies. The AI extracts precise answers, citing the original sources.
- • Semantic search across thousands of documents
- • Answers with verifiable citations
- • Security: on-premise or private cloud data
Automated Reporting
Intelligent dashboards that analyze ERP/CRM data and generate automatic insights: sales anomalies, demand forecasts, alerts on critical KPIs.
- • Automatic daily/weekly reports
- • Anomaly detection on key metrics
- • Predictive forecasting
Services: what we build
- →Custom AI Apps: Tailor-made software with ML/LLM models for classification, prediction, and content generation.
- →AI Agents: Autonomous systems that execute complex tasks: automated booking, market analysis, content moderation.
- →Chatbots and Voicebots: Conversational assistants for web, WhatsApp, and phone. Advanced NLP, multi-language, context-aware.
- →CRM/ERP Integrations: We connect AI to your existing systems (Salesforce, SAP, HubSpot, Zoho) for end-to-end automation.
- →Workflow Automation: Zapier/Make/n8n supercharged with AI for intelligent decision-making across your business processes.
How we work: from Audit to Deploy
We never start blind. Our 4-phase method guarantees concrete projects and measurable ROI.
Phase 1: Process Audit
We analyze your current workflow, identify bottlenecks, and pinpoint where AI can cut time and costs. Deliverable: technical feasibility document.
Phase 2: Roadmap in 7 days
Precise scope, milestones, technology stack, required integrations, mapped risks. Deliverable: executive roadmap + detailed quote.
Phase 3: Build (Sprints)
Iterative development in 2-week sprints. Demonstrable prototypes, continuous feedback, testing on real data. Deliverable: working MVP, technical documentation.
Phase 4: Deploy & Monitoring
Production release, KPI monitoring (accuracy, latency, API costs), model optimization, ongoing support. Deliverable: metrics dashboard, maintenance SLA.
Technologies and Stack
We work with the most advanced and reliable technologies in the AI ecosystem:
AI consulting and solutions for businesses
Not sure where to start? If you first need to understand where AI is worth investing in within your company, the starting point is our strategic AI consulting: process audit, roadmap, and ROI analysis before you spend a single euro on development.
If instead you're ready to explore concrete use cases and see which AI solutions fit an SMB best, visit our dedicated page on artificial intelligence for businesses and SMBs: real examples, 5 application areas, generative AI, and our methodology from audit to implementation.
Results and Trust
We work with SMBs and large companies that need real AI solutions, not vague promises.
Trust Factors:
- GDPR-Ready: Privacy by design, data processing agreements, EU data residency.
- Standard NDA: Confidentiality agreements on every project, no third-party data sharing.
- IP Ownership: The code we develop is yours. No vendor lock-in.
- Ongoing Support: Maintenance SLAs with guaranteed response times.
Example applications: a customer assistant connected to an e-commerce CRM, semantic search across a professional firm's contracts, demand forecasting for a logistics company. Completed projects are listed on the projects page.
Free Analysis
Audit of your process and technical roadmap in 7 days. Zero commitment.
GDPR & Security
Data under control, encryption, audit trail, regulatory compliance.
Measurable ROI
Real-time KPI dashboard: costs, performance, operational savings.
AI Implementation Process
Process Audit
Analysis of your current workflow and identification of AI opportunities.
Roadmap (7 days)
Scope, milestones, tech stack, integrations, risks, quote.
Build (Sprints)
Iterative development, demonstrable prototypes, testing on real data.
Deploy & Monitor
Production release, KPI monitoring, continuous optimization.
What You Get
Why Invest in AI
Artificial intelligence is no longer optional: it's the competitive advantage of the next decade.
FAQ
Le Domande
Più Comuni
Abbiamo raccolto le domande più frequenti per aiutarti a capire come lavoriamo e cosa aspettarti dai nostri servizi.
Technical roadmap and feasibility in 7 days. Working prototype (MVP) in 4-6 weeks. Production deployment and monitoring within 8-12 weeks of kickoff.
Yes. We work with end-to-end encryption, EU data residency (on request), standard NDAs, and GDPR compliance. Options: private cloud, on-premise, or managed service with security SLAs.
Absolutely. We build custom integrations with CRMs (Salesforce, HubSpot, Pipedrive), ERPs (SAP, Odoo), e-commerce platforms (Shopify, WooCommerce), help desks (Zendesk, Intercom), and company databases.
We implement confidence scoring (the AI reports its level of certainty), fallback to human agents for complex cases, audit logs to trace decisions, and continuous learning to improve over time.
You do. The source code and trained models are your property. No vendor lock-in. We provide complete documentation so you have full autonomy going forward, or a smooth handover to other teams.
Yes. We run technical workshops for your IT team on how to use, monitor, and maintain the AI system. Includes training on KPI dashboards, troubleshooting, and prompt/model optimization.
No. AI eliminates repetitive, tedious tasks, freeing your team for higher-value work (consulting, strategy, relationships). It boosts productivity — it doesn't replace people.
Both. For chatbots and RAG we use commercial LLMs (GPT-4, Claude) via secure APIs. For custom classification/prediction we train proprietary models on your data with TensorFlow/PyTorch.
A KPI dashboard with concrete metrics: time saved (hours/week), operating cost reduction (%), conversion uplift (%), forecast accuracy (%). Monthly reports comparing pre- and post-implementation performance.
Google reviews from our clients
Esperienza molto positiva, operatori qualificati e personale efficiente. Consiglio!
Esperienza estremamente positiva. Ho trovato un team giovane, dinamico e molto preparato, capace di comprendere rapidamente le esigenze della mia azienda. Le strategie proposte si sono rivelate efficaci e ben strutturate, con un notevole miglioramento della nostra presenza online. Professionalità, puntualità e attenzione al cliente fanno davvero la differenza. Consigliatissimi!
Agenzia professionale, competente e sempre disponibile. Ottimi risultati e comunicazione impeccabile. Consigliatissima!
Con loro siamo passati da zero richieste online a un flusso costante di contatti qualificati. Per la nostra attività è stato un cambio enorme.
Se sei in Toscana e cerchi un'agenzia che ti porta veramente i risultati promessi devi veramente chiamare Nicola. Top agenzia!!!
Collaborazione davvero positiva. Professionalità, disponibilità e qualità del servizio
Dopo aver provato tante 3 agenzie diverse finalmente ho trovato qualcuno che si lega al risultato del cliente e che fa di tutto per raggiungerlo!!
Ottima agenzia, la consiglio vivamente!
FlowUpTec ci ha aiutato a ottenere decine di clienti in target e con alta capacità di spesa già nei primi mesi di collaborazione. Il sistema è stato concreto, ben strutturato e orientato ai risultati. Un ringraziamento particolare a Nicola per la disponibilità, la professionalità e il supporto costante. Consigliatissimi.
Ottima agenzia consigliati
Nicola trova sempre soluzioni brillanti ai problemi online, da quando collaboro con lui ho un bel flusso di chiamate e contatti.
nicola bravissimo mi hanno fatto aumentare il fatturato grandissimi
Ottima esperienza consiglio ❤️💎
I migliori per acquisizione clienti online, consigliati
Ero scettico: il mio vecchio sito non portava nulla. Dopo l’audit gratuito mi hanno mostrato cosa non funzionava e una demo del nuovo. In 30 giorni abbiamo chiuso 3 incarichi (cause di valore medio più alto rispetto al passato). Non tutto è arrivato subito, ma quando abbiamo sistemato le testimonianze e l’agenda online, i contatti sono diventati costanti.
FlowUp si è dimostrata una realtà seria e professionale. Ho apprezzato la loro rapidità nelle risposte, la disponibilità del team e l’attenzione con cui sono state gestite le mie richieste. Servizio efficiente, organizzato e sempre orientato a trovare la soluzione migliore. Esperienza molto positiva, la consiglio senza esitazione.
Molto cordiali e competenti
Our AI team
AI and machine learning specialists building intelligent solutions for your business
Nicola Marchetti
CEO & Founder
Strategic vision and business development expert with 10+ years leading software projects.
Nimendra Nawanjana
Co-Founder & Chief Technology Officer (CTO)
Technical architect specializing in scalable systems and cloud infrastructure.
David Lavindu
AI & Machine Learning Lead
AI specialist with expertise in deep learning and intelligent automation solutions.
Nadun Konara
AI Developer
Machine learning engineer focused on computer vision and predictive models.
Premuditha Weerathunga
Data Engineer
Data pipeline architect building robust ETL systems and analytics workflows.
Kavindu Sachintha
Data Analyst
Analytics expert transforming complex data into actionable business insights.
Luca Franchi
Junior Software Developer · Machine Learning Specialist
Junior software developer with experience in machine learning, AI systems and intelligent automation solutions.
Contact Us
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