FlowUp · Artificial Intelligence Agency

We build custom AI solutions for SMBs: chatbots, autonomous agents, process automation, RAG systems, and CRM/ERP integrations. From strategy to deployment, with measurable ROI and your data always under your control.

We're the best-known contractors in Italy

Until now we've worked behind the scenes, building software, websites, and AI tools for other digital agencies who resold them to their end clients. Now we've decided to work directly with business owners to give them help that's direct, effective, secure, and priced to beat anyone. Have an idea for an AI tool and want to know if it can be built, how long it would take, at what cost, and how? Fill out the form — it's free. Run a business and curious how AI could improve your processes? Fill out the form — it's free.

  • Free Analysis: Audit of your process and technical roadmap in 7 days. Zero commitment.
  • GDPR & Security: Data under control, encryption, audit trail, regulatory compliance.
  • Measurable ROI: Real-time KPI dashboard: costs, performance, operational savings.
AI Agency · About Us

FlowUp · Artificial Intelligence Agency

We build custom AI solutions for SMBs: chatbots, autonomous agents, process automation, RAG systems, and CRM/ERP integrations. From strategy to deployment, with measurable ROI and your data always under your control.

Curious about what AI can actually do for you?

Talk now with Vendra, our proprietary AI assistant. It's a system that combines chat, voicebot, and intelligent phone support to answer your questions instantly, clear up your doubts, and help you figure out which solution makes the most sense for your business.

Click below, turn on your microphone, and ask away

GDPR
Data Under Control
7 days
Roadmap Included
ROI
Measurable Focus

By submitting this form, you agree to our Privacy Policy and our Terms of Service. Meet our team

We're the best-known contractors in Italy

Until now we've worked behind the scenes, building software, websites, and AI tools for other digital agencies who resold them to their end clients. Now we've decided to work directly with business owners to give them help that's direct, effective, secure, and priced to beat anyone. Have an idea for an AI tool and want to know if it can be built, how long it would take, at what cost, and how? Fill out the form — it's free. Run a business and curious how AI could improve your processes? Fill out the form — it's free.

By submitting this form, you agree to our Privacy Policy and our Terms of Service. Meet our team

Why choose an AI agency for your company

Artificial intelligence is no longer science fiction: it's a practical tool for cutting operating costs, improving customer service, and scaling repetitive processes. But implementing it takes technical expertise, knowledge of the algorithms, hands-on experience with real data, and integration with your existing systems.

If you're looking for an artificial intelligence agency focused on real-world implementation and full data control, we take a pragmatic approach: we analyze the use case, assess technical feasibility, build a working prototype, and ship to production with continuous monitoring.

Our technical approach:

  • Process audit: We identify where AI can generate measurable value.
  • Roadmap in 7 days: Scope, milestones, integrations, and risks mapped before we start.
  • Iterative build: Fast prototypes, continuous feedback, gradual releases.
  • Deploy and support: Monitoring, model optimization, ongoing maintenance.

Use cases: where AI makes the difference

Automated Customer Care

AI chatbots and voicebots that answer frequently asked questions, handle first-level complaints, and escalate complex cases to human agents. CRM integration to track every conversation.

  • • 70% shorter wait times
  • • 24/7 availability
  • • Zendesk, Intercom, Salesforce integration

Intelligent Lead Qualification

AI agents that analyze conversations, qualify leads based on intent and budget, and automate personalized follow-ups. Predictive scoring to prioritize your sales pipeline.

  • • +40% qualified lead conversion
  • • Automatic real-time scoring
  • • HubSpot, Pipedrive integration

Document Analysis (RAG)

Retrieval-Augmented Generation to query your company knowledge base: contracts, manuals, policies. The AI extracts precise answers, citing the original sources.

  • • Semantic search across thousands of documents
  • • Answers with verifiable citations
  • • Security: on-premise or private cloud data

Automated Reporting

Intelligent dashboards that analyze ERP/CRM data and generate automatic insights: sales anomalies, demand forecasts, alerts on critical KPIs.

  • • Automatic daily/weekly reports
  • • Anomaly detection on key metrics
  • • Predictive forecasting

Services: what we build

  • Custom AI Apps: Tailor-made software with ML/LLM models for classification, prediction, and content generation.
  • AI Agents: Autonomous systems that execute complex tasks: automated booking, market analysis, content moderation.
  • Chatbots and Voicebots: Conversational assistants for web, WhatsApp, and phone. Advanced NLP, multi-language, context-aware.
  • CRM/ERP Integrations: We connect AI to your existing systems (Salesforce, SAP, HubSpot, Zoho) for end-to-end automation.
  • Workflow Automation: Zapier/Make/n8n supercharged with AI for intelligent decision-making across your business processes.

How we work: from Audit to Deploy

We never start blind. Our 4-phase method guarantees concrete projects and measurable ROI.

Phase 1: Process Audit

We analyze your current workflow, identify bottlenecks, and pinpoint where AI can cut time and costs. Deliverable: technical feasibility document.

Phase 2: Roadmap in 7 days

Precise scope, milestones, technology stack, required integrations, mapped risks. Deliverable: executive roadmap + detailed quote.

Phase 3: Build (Sprints)

Iterative development in 2-week sprints. Demonstrable prototypes, continuous feedback, testing on real data. Deliverable: working MVP, technical documentation.

Phase 4: Deploy & Monitoring

Production release, KPI monitoring (accuracy, latency, API costs), model optimization, ongoing support. Deliverable: metrics dashboard, maintenance SLA.

Technologies and Stack

We work with the most advanced and reliable technologies in the AI ecosystem:

LLM and NLP: OpenAI GPT-4, Claude, Llama, BERT, spaCy, Hugging Face Transformers
ML Frameworks: TensorFlow, PyTorch, scikit-learn, XGBoost, LightGBM
Vector DB: Pinecone, Weaviate, Chroma, Qdrant for RAG and semantic search
Orchestration: LangChain, LlamaIndex, Semantic Kernel
Deploy: AWS SageMaker, Azure ML, Google Vertex AI, on-premise Kubernetes
Security: Data encryption, audit logs, GDPR compliance, EU data residency

AI consulting and solutions for businesses

Not sure where to start? If you first need to understand where AI is worth investing in within your company, the starting point is our strategic AI consulting: process audit, roadmap, and ROI analysis before you spend a single euro on development.

If instead you're ready to explore concrete use cases and see which AI solutions fit an SMB best, visit our dedicated page on artificial intelligence for businesses and SMBs: real examples, 5 application areas, generative AI, and our methodology from audit to implementation.

Results and Trust

We work with SMBs and large companies that need real AI solutions, not vague promises.

Trust Factors:

  • GDPR-Ready: Privacy by design, data processing agreements, EU data residency.
  • Standard NDA: Confidentiality agreements on every project, no third-party data sharing.
  • IP Ownership: The code we develop is yours. No vendor lock-in.
  • Ongoing Support: Maintenance SLAs with guaranteed response times.

Example cases: An e-commerce company whose AI chatbot cut support tickets by 65%. A law firm using RAG across 10,000 contracts for instant semantic search. A logistics company whose AI forecasting improved prediction accuracy by 40%.

Free Analysis

Free Analysis

Audit of your process and technical roadmap in 7 days. Zero commitment.

GDPR & Security

GDPR & Security

Data under control, encryption, audit trail, regulatory compliance.

Measurable ROI

Measurable ROI

Real-time KPI dashboard: costs, performance, operational savings.

AI Implementation Process

01

Process Audit

Analysis of your current workflow and identification of AI opportunities.

02

Roadmap (7 days)

Scope, milestones, tech stack, integrations, risks, quote.

03

Build (Sprints)

Iterative development, demonstrable prototypes, testing on real data.

04

Deploy & Monitor

Production release, KPI monitoring, continuous optimization.

What You Get

Technical Process Audit (PDF)
Executive Roadmap in 7 Days
Working AI Prototype (MVP)
Documented Source Code
Custom CRM/ERP Integrations
KPI Monitoring Dashboard
Complete Technical Documentation
Support and Maintenance SLA

Why Invest in AI

Artificial intelligence is no longer optional: it's the competitive advantage of the next decade.

-60%
Operating Costs
24/7
Continuous Automation
+40%
Process Efficiency
ROI 12m
Payback Period
FAQ

Le Domande
Più Comuni

Abbiamo raccolto le domande più frequenti per aiutarti a capire come lavoriamo e cosa aspettarti dai nostri servizi.

How much does an AI project cost?

It depends on complexity. A basic AI chatbot starts at €8,000. RAG systems on a knowledge base: €15,000-25,000. Custom AI agents with ERP integrations: €30,000-50,000+. Includes audit, development, deployment, and 3 months of support.

How long before I see results?

Technical roadmap and feasibility in 7 days. Working prototype (MVP) in 4-6 weeks. Production deployment and monitoring within 8-12 weeks of kickoff.

Is my data safe?

Yes. We work with end-to-end encryption, EU data residency (on request), standard NDAs, and GDPR compliance. Options: private cloud, on-premise, or managed service with security SLAs.

Can I integrate AI with my existing systems?

Absolutely. We build custom integrations with CRMs (Salesforce, HubSpot, Pipedrive), ERPs (SAP, Odoo), e-commerce platforms (Shopify, WooCommerce), help desks (Zendesk, Intercom), and company databases.

What happens if the AI gets it wrong?

We implement confidence scoring (the AI reports its level of certainty), fallback to human agents for complex cases, audit logs to trace decisions, and continuous learning to improve over time.

Who owns the code we develop?

You do. The source code and trained models are your property. No vendor lock-in. We provide complete documentation so you have full autonomy going forward, or a smooth handover to other teams.

Do you also provide internal training?

Yes. We run technical workshops for your IT team on how to use, monitor, and maintain the AI system. Includes training on KPI dashboards, troubleshooting, and prompt/model optimization.

Will AI replace my employees?

No. AI eliminates repetitive, tedious tasks, freeing your team for higher-value work (consulting, strategy, relationships). It boosts productivity — it doesn't replace people.

Do you use ChatGPT or build custom models?

Both. For chatbots and RAG we use commercial LLMs (GPT-4, Claude) via secure APIs. For custom classification/prediction we train proprietary models on your data with TensorFlow/PyTorch.

How do you measure the ROI of AI?

A KPI dashboard with concrete metrics: time saved (hours/week), operating cost reduction (%), conversion uplift (%), forecast accuracy (%). Monthly reports comparing pre- and post-implementation performance.

Our AI team

AI and machine learning specialists building intelligent solutions for your business

Nicola Marchetti - CEO & Founder

Nicola Marchetti

CEO & Founder

Strategic vision and business development expert with 10+ years leading software projects.

Nimendra Nawanjana - Co-Founder & Chief Technology Officer (CTO)

Nimendra Nawanjana

Co-Founder & Chief Technology Officer (CTO)

Technical architect specializing in scalable systems and cloud infrastructure.

David Lavindu - AI & Machine Learning Lead

David Lavindu

AI & Machine Learning Lead

AI specialist with expertise in deep learning and intelligent automation solutions.

Nadun Konara - AI Developer

Nadun Konara

AI Developer

Machine learning engineer focused on computer vision and predictive models.

Premuditha Weerathunga - Data Engineer

Premuditha Weerathunga

Data Engineer

Data pipeline architect building robust ETL systems and analytics workflows.

Kavindu Sachintha - Data Analyst

Kavindu Sachintha

Data Analyst

Analytics expert transforming complex data into actionable business insights.

Luca Franchi - Junior Software Developer · Machine Learning Specialist

Luca Franchi

Junior Software Developer · Machine Learning Specialist

Junior software developer with experience in machine learning, AI systems and intelligent automation solutions.

Contact Us

Ready to Transform
Your Business?

Fill out the form and we'll contact you within a few hours for a free 30-minute consultation. Discover how we can help you achieve your digital goals.

Email

sales@flowuptec.com

Phone

+39 345 458 4646

Response Time

⚡ Average response: within a few hours

Our Offices

ITALIA (HQ)

Via Gireto 246

Camaiore, Lucca 55041

SRI LANKA

Artigala Gardens

Ratnapura 70000

USA

204 East A Street

Casper, Wyoming 82601

40+
Projects
100%
Trust
30m
Consultation

By submitting this form, you agree to our Privacy Policy and our Terms of Service. Meet our team